Snackcharmers (hereafter referred to as “Company”, "Snackcharmers", "Service", “we”, "us", "twist in traditional" or "our") a digital platform available at https://www.Snackcharmers.com, which offers the first ever 'twist in traditional' snacks and condiments. Envisaged as the first ever such a platform, Snackcharmers innovates in its "Snackcharmers labs" for snacks, condiments and food which are traditional by giving them a unique twist. These snacks are exclusively owned and protected under copyright by Snackcharmers unless authorized by Snackcharmers, the parent company, it's founders and representatives. All Snackcharmers users, chefs, partners, hosts & guests (“User” or “you”) are invited to use and enjoy Snackcharmers in accordance with the terms and conditions hereunder.
By using the website or by sharing its content or expressing views in any form, or by making a purchase, or by supplying to Snackcharmers, or working with Snackcharmers in any form and anything under the banner of Snackcharmers, you agree that you are bound by the conditions given here.
Snackcharmers is fully owned by the Nandini and Pari, as a company registered under the companies act 2013 with the registered address is Pramukh Heights, Fun Republic Lane, Andheri West, Mumbai 400053 and jurisdiction for any legal matters will be within Mumbai.
Snackcharmers.com, Snackcharmers, its parent company, the logos, the images, the website, the packaging and the snacks and food products sold under the brand Snackcharmers are completely owned and protected under copyright by Snackcharmers. These have been innovated in the Snackcharmers labs and are owned exclusively by Snackcharmers.
Any attempts or intent to copy, modify, edit, re-create, resell, cross sell any Snackcharmers owned assets or by copying or recreating or supplying or providing any of the snack or food products made, innovated and sold by Snackcharmers on its platform or under its banner to anyone else other than the intended user authorized by Snackcharmers directly or indirectly, legally or otherwise will be treated as malafide intention and deceit and in such a case, the founders/directors of Snackcharmers or their representatives, as assigned by the founders/directors, will have full rights to file criminal proceedings against you and your representatives. You agree to these terms before you proceed with accepting the services and good sold or accepted by Snackcharmers.com and its parent company.
- ACCEPTANCE OF THE TERMS
Site: the website https://www.Snackcharmers.com or any other platform through which Snackcharmers makes its services available.
Guest/Customer: a Snackcharmers member who orders and consumes the food prepared by us and our partners, affiliates, representatives and the likes.
Partner/Chef: Herein referred to as a 'partner' or 'chef' or 'host' is a Snackcharmers user who prepares the choicest of snacks food and condiments for consumption by the guests/customers.
User: any person who registers for and creates a Snackcharmers profile.
User content: all content that a Snackcharmers user posts, uploads, publishes, submits or transmits to be made available through the Site or Services.
YOU ACKNOWLEDGE AND AGREE THAT, BY ACCESSING OR USING THE SITE, APPLICATION OR SERVICES OR BY DOWNLOADING OR POSTING ANY CONTENT FROM OR ON THE SITE OR THROUGH THE SERVICES, YOU ARE INDICATING THAT YOU HAVE READ, AND THAT YOU UNDERSTAND AND AGREE TO BE BOUND BY THESE TERMS, WHETHER OR NOT YOU HAVE REGISTERED WITH THE SITE AND APPLICATION. IF YOU DO NOT AGREE TO THESE TERMS, THEN YOU HAVE NO RIGHT TO ACCESS OR USE THE SITE OR SERVICE. If you accept or agree to these Terms on behalf of a company or other legal entity, you represent and warrant that you have the authority to bind that company or other legal entity to these Terms and, in such event, “you” and “your” will refer and apply to that company or other legal entity.
- WHAT IS SNACKCHARMERS?
Snackcharmers is an online platform which provides a host of innovative snacks, from its partner chefs or from its own kitchens. Unique to it from any other platform is the approach of discovering interesting, localized and specialized snacks from home chefs while relishing these at the comfort of your own homes.
At Snackcharmers, we take STRICT measures to provide you with the best experience you can have while using the Service; However, users and guests are advised to thoroughly examine and check all necessary details related to their order prior to any engagement. Snackcharmers disclaims all liabilities in this regard
Placing an order for consumption via Snackcharmers as a result, directly or indirectly, from using Snackcharmers("Snackcharmers"), is entirely at your own risk. BY USING OR ACCESSING Snackcharmers, YOU UNDERSTAND AND AGREE THAT, YOU AS A USER, HAS THE SOLE AND ULTIMATE RESPONSIBILITY REGARDING COMPLIANCE WITH ALL LAWS, REGULATIONS, OR ANY OTHER DUTY RELATING TO THE FOOD EVENT. SNACKCHARMERS WILL NOT BE LIABLE FOR ANY LOSS, DAMAGE, COST OR EXPENSE THAT YOU MAY SUFFER OR INCUR AS A RESULT OF OR IN CONNECTION WITH YOUR CONSUMPTION OF FOOD USING THE PLATFORM BY A USER OR THRID PARTY.
- REGISTRATION ON SNACKCHARMERS AND PERSONAL PROFILE
The Site and Service are intended solely for persons who 18 years of age or older. By registering to Snackcharmers, you confirm and warrant that you are 18 years of age or older and that you accept the Terms. If you are under 18 years of age, you are expressly prohibited from using the Service on behalf of yourself or any other person or entity, and you must not provide Snackcharmers with any of your personal details.
To register on Snackcharmers you are committed to provide complete, accurate and honest information and to keep it permanently up-dated.
Note that either as a Guest or as a Host, you will be able to edit your personal profile information at any point, adding or removing any information as you see fit. Information included in your profile which is marked as public shall be available to other Users on Snackcharmers and all Internet users.
- ORDERING AND BILLING ARRANGEMENTS
As a registered User, you are welcome to make place an online order on Snackcharmers. As a Guest, you may pay for your Reservation by using the specified service. As part of the ordering process you may be required to fill in some details regarding your choices (for example, any food preferences or allergies you may have)
Once your order is confirmed, the Company will notify you by email and/or SMS that your order is confirmed and will then will charge you for the full value amount, which includes a Service Fee. The order Amount charged from you will be held by Snackcharmers, in compliance with any applicable law. Please see our Cancelation Policy (Section 6)).
- FEES AND PAYMENTS
As a Guest, in order to make an online purchase on Snackcharmers, you will be requested to provide the Company with additional personal information, such as home address, phone number, etc. Note that we will not disclose any of your personal information to others.
As a guest, you represent and warrant that you will pay to Snackcharmers, all transaction amount and taxes incurred with your order in a timely manner either before receiving the order or at the time of receiving the order. Failing to settle your payments including any taxes incurred with your order, will prevent you from executing your order with Snackcharmers and from further using Snackcharmers. Notwithstanding the above, Company shall reserve the right, but have no obligation, to withhold any applicable taxes and obtain any other remedies available by law.
Snackcharmers may, at any time and at its sole discretion, convert a free of charge service to a fee-based service, and change rates and payment terms. Snackcharmers may deduct foreign currency processing costs from any payment. Any changes in Snackcharmers's fees will take effect immediately after being posted on Snackcharmers.
Snackcharmers may allow the product prices to be seen in different currencies. Although this information is believed to be accurate, we do not guarantee such accuracy. You hereby agree and acknowledge that these views of the product prices are for your convenience and informational purposes only.
Sometimes, Snackcharmers may offer discounts and offers to users and guests. The usage of these offers are solely at the discretion of Snackcharmers and Snackcharmers has all rights to refuse this offer to any user or guest. Snackcharmers will also, at its sole discretion, limit the maximum offer amount.
- USE RESTRICTIONS
There are certain conducts which are strictly prohibited on Snackcharmers. Please read the following restrictions carefully. Your failure to comply with the provisions set forth herein may result in the termination of your access to Snackcharmers and may also expose you to civil and/or criminal liability.
You may not, whether by yourself or anyone on your behalf:
Use Snackcharmers for any illegal, unlawful or unauthorized purposes;
Use Snackcharmers in any form of spam, unsolicited mail or similar conduct.
Allow access to your account to anyone other than yourself, including, without limitation, any persons who are under the age of 18. You accept full responsibility for any unauthorized use of the Service on your behalf, including by minors;
Use Snackcharmers for non-personal or commercial purposes.
Interfere with or violate other Users' rights to privacy and other rights, or harvest or collect data and information about other Users without their express consent, whether manually or automatically with the use of any robot, spider, crawler, any search or retrieval application, or use other automatic device, process or method to access Snackcharmers and retrieve, index and/or data-mine any information;
Interfere with or disrupt the operation of Snackcharmers or the servers or networks that host Snackcharmers, or disobey any laws or regulations or requirements, procedures, policies, or regulations of such servers or networks;
Post, publish, or otherwise make available through Snackcharmers any content, text or information that is abusive, harassing, threatening, obscene, defamatory, libelous, or racially, sexually, religiously, or otherwise objectionable or offensive;
Impersonate any person or entity or provide false information on Snackcharmers, whether directly or indirectly;
Falsely state or otherwise misrepresent your affiliation with any person or entity, or express or imply that the Company or any third party endorses you, your website, your business, or any statement you make, or present false or inaccurate information about Snackcharmers;
As a partner chef, provide falsely or inaccurate information with respect to the service or goods you offer through Snackcharmers for Guests, including, but not limited to any representation you make with respect to the products, including the ingredients, the making procedure, the quality control.
Transmit, distribute, display or otherwise make available through or in connection with Snackcharmers any content, including User Generated Content, which may infringe third party rights, including Intellectual Property rights and privacy rights, or which may contain any unlawful content;
Take any action that imposes, or may impose, in our sole discretion, an unreasonable or disproportionately large load on our platform infrastructure;
Bypass any measures we may use to prevent or restrict access to Snackcharmers;
Copy, modify, alter, adapt, make available, translate, port, reverse engineer, decompile, or disassemble any portion of Snackcharmers or its products in any way;
Create a browser, frame, border environment or GUI around Snackcharmers;
Link, including in-line linking, to elements on Snackcharmers, such as images and videos, independently from the web pages of Snackcharmers on which they originally appear;
Bypass Snackcharmers by forwarding your personal and contact details (as emails, phone numbers or sites address) to other Users of Snackcharmers, whether you are a Guest or a Host, to avoid paying Service Fee to us or for other purposes.
- INTELLECTUAL PROPERTY RIGHTS
Snackcharmers and the Intellectual Property rights pertaining thereto (other than User Generated Content), including, but not limited to, inventions, patents and patent applications, trademarks, trade names, logos, copyrightable materials, graphics, text, images, designs (including the "look and feel" of Snackcharmers), specifications, methods, procedures, algorithms, data, technical data, interactive features, source and object code, files, interface, GUI and trade secrets, whether or not registered (collectively, "Intellectual Property"), are owned and/or licensed to the Company and subject to copyright and other applicable intellectual property rights under applicable laws and international conventions. Unless expressly permitted in the Terms, you may not copy, distribute, display, execute publicly, make available to the public, reduce to human readable form, decompile, disassemble, adapt, sublicense, make any commercial use, sell, rent, lend, process, compile, reverse engineer, combine with other software, translate, modify or create derivative works of any material that is subject to Snackcharmers's proprietary rights, including the Service's Intellectual Property, either by yourself or by anyone on your behalf, in any way or by any means.
You are hereby prohibited from removing or deleting any and all copyright notices, restrictions and signs indicating proprietary rights of Snackcharmers, including copyright mark [©] or trademark [® or ™] contained in or accompanying the content included in the Service, and you represent and warrant that you will abide by all applicable laws in this respect. You are further prohibited from using, diluting or staining any name, mark or logo that is identical, or confusingly similar to any of Snackcharmers's marks and logos, whether registered or not.
- USER GENERATED CONTENT
11.1 Snackcharmers allows you to upload, post, publish and make available through it, your own copyrightable materials such as literary works, text, images, photos, videos, strips and any other proprietary materials, including without limitation Hosts' posts on their pages and/or any part thereof and links to copyrightable materials (the "User Generated Content").
11.2 As long as your User Generated Content is subject to the applicable copyright law, such User Generated Content shall remain at all times, and to the extent permitted by law, your sole and exclusive property.
11.3 You understand and agree that you are solely responsible for your User Generated Content and the consequences of posting or publishing such material, on Snackcharmers, in any way.
11.4 You represent and warrant that you are the rightful owner of the User Generated Content you upload to Snackcharmers or that you have (and will continue to have) all the necessary licenses, rights, consents, and permissions from the rightful owners of such User Generated Content, which are required to use and to enable Snackcharmers to use the User Generated Content you upload to Snackcharmers and that such User Generated Content does not infringe any third party's copyright or other rights.
11.5 You agree that you will not post or upload any User Generated Content containing content which is unlawful for you to possess, post or upload in the country in which you are resident, or which it would be unlawful for the Company to use or possess in connection with Snackcharmers. Company explicitly reserves the right to remove the User Generated Content without giving any prior notice, at its sole discretion.
11.6 When you upload, post, publish or make available any User Generated Content on Snackcharmers or use such User Generated Content via Snackcharmers, you grant to the Company an irrevocable, perpetual, non-exclusive, royalty-free, transferable, assignable, sub-licensable and worldwide license, to use, reproduce, distribute, transmit, make derivative works of, display, copy, make available to the public and perform that User Generated Content, along with your name, details, trade-marks, service-marks and logos, in connection with Snackcharmers, whether through the Internet, any mobile device or otherwise, in any media formats and through any media channels known today and developed in the future.
11.7 You agree that the Company may remove at any time any User Generated Content you have uploaded to Snackcharmers in its sole discretion with or without any reason.
- USER GENERATED CONTENT
12.1 As a condition for your use of Snackcharmers, you hereby represent and warrant that:
You will not infringe or violate any of the Terms;
You possess the legal authority to enter into these Terms and to form a binding agreement under any applicable law, to use Snackcharmers in accordance with these Terms, and to fully perform your obligations hereunder;
The execution of the Terms does not and will not violate any other agreement to which you are bound or any law, rule, regulation, order or judgment to which you are subject;
Host herby appoints Snackcharmers as the Host's limited agent solely for the purpose of collecting payment made by Guests on behalf of Host.
It is the responsibility of the Host to assure that a Food Event is conducted in compliance with all applicable laws, rules and regulations, including with respect to any tax obligations relating to the Food Events. Snackcharmers, its officers, directors, employees, agents and independent contractors make no representation, warranty or assurance to you with respect to the existence, scope and/or compliance as required or ordered by any applicable laws, rules and regulations with respect to such Food Events and Snackcharmers expressly disclaims any such representations and warranties, express or implied in this regard.
- TRADEMARKS AND TRADE NAMES
"Snackcharmers", Snackcharmers™, Company's marks and logo and all other proprietary identifiers used by the Company in connection with Snackcharmers (“Company Trademarks”) are all trademarks and/or trade names of the Company, whether or not registered. All other trademarks, service marks, trade names and logos which may appear on Snackcharmers belong to their respective owners (“Third Party Marks”). No right, license, or interest to the Company Trademarks and/or to the Third Party Marks is granted hereunder, and you agree that no such right, license, or interest shall be asserted by you with respect to the Company Trademarks or the Third Party Marks and therefore you will avoid using any of those marks.
- LINKS TO THIRD PARTY WEBSITES
The Company may integrate commercials, advertisements and/or sponsored links, whether within or beside Snackcharmers. By clicking the advertisements you may be transferred to a website of an advertiser or receive any other messages, information or offers from the advertiser and from others. All the information contained in such commercials and advertisements belongs solely to the advertisers and the Company makes no warranties or representations as to such advertisements, whether or not the Company has control over such advertisements. The Company, advertisers and/or third-parties related thereto may be entitled to certain shares of the earnings for such commercials. You agree, acknowledge and consent that no right, title or interest is or shall be granted to you in any way with respect to any revenue share whatsoever in relation thereto, whether as a paying User or not.
Snackcharmers's availability and functionality depends on various factors, such as communication networks, software, hardware and the Company's services' providers and contractors. The Company does not warrant or guarantee that Snackcharmers will operate at all times without disruption or interruption, or that it will be immune from unauthorized access or error-free.
- CHANGES TO SNACKCHARMERS
The Company may change Snackcharmers's layout and design from time to time, and the availability of the content and services included therein, without giving any prior notice on Snackcharmers. You hereby agree and acknowledge that the Company is not responsible for any errors or malfunctions that may occur in connection with the performing of such changes.
- PROFILE CHANGES AND CANCELLATION OF USER PROFILE
At any time, you may change, edit, correct or delete any and all information included in your personal profile. For the cancellation and removal of your account from Snackcharmers and on any matters that extend the usual management of your account, you may contact the Company at its official email ID /* */ with such specific request. Company shall terminate your account and remove any information pertaining to you from the Service within reasonable time upon receiving your request for account cancellation. We will attempt to comply with any request to the best of our capabilities.
- LIMITATION OF LIABILITY
THE USE OF Snackcharmers AND PARTICIPATION IN ANY FOOD EVENT IS SOLELY AT YOUR OWN RISK. EXCEPT AS PROVIDED HEREIN, IN NO EVENT SHALL THE COMPANY BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING, BUT NOT LIMITED TO, INDIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES OF ANY KIND, WHETHER IN AN ACTION OF CONTRACT, NEGLIGENCE OR OTHER TORTIOUS ACTIONS RESULTING FROM OR ARISING OUT OF Snackcharmers OR ANY FOOD EVENT, OR THE USE OR INABILITY TO USE Snackcharmers, REGARDLESS OF WHETHER THE COMPANY OR AN AUTHORIZED REPRESENTATIVE OF THE COMPANY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. EXCEPT WHERE LIABILITY IS MANDATORY, IN WHICH EVENT LIABILITY FOR DAMAGES SHALL BE LIMITED TO YOUR RESERVATION FEES.
You agree to defend, indemnify and hold harmless the Company, its officers, directors, employees and agents, from and against any and all claims, damages, obligations, losses, liabilities, costs, debts, and expenses (including but not limited to attorney's fees) arising from: (i) your use of Snackcharmers ; (ii) your violation of any term of these Terms; (iii) your violation of any third party rights, including without limitation any intellectual property rights or privacy right of such third party; and (iv) any damage of any sort, whether direct, indirect, special or consequential, you may cause to any third party with relation to Snackcharmers. It is hereby clarified that this defense and indemnification obligation will survive these Terms.
- MISCONDUCT AND COPYRIGHT AGENT
We care for your safety. If you believe a User acted inappropriately including (but not limited to) offensive, violent or sexually inappropriate behavior, please report immediately such person to the appropriate authorities and to Us; provided your report will not incur any liability Company's address for reporting any misconduct is specified below.
Pramukh Heights, Andheri West, Mumbai, India.
The Company respects the intellectual property rights of others. If you believe that your work has been copied or otherwise used in a way that constitutes copyright infringement, please provide the following information in writing to the Company's Copyright Agent: (i) the contact details of the person authorized to act on behalf of the owner of the copyright; (ii) a description of the copyrighted work that you claim has been infringed; (iii) a description of the material that you claim to be infringing or to be the subject of infringing activity and that is to be removed or access to which is to be disabled, and information sufficient to permit the Company to locate the material (including URL address); (iv) a statement that you have a good faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law; and (v) a statement that the information in the notification is accurate and, under penalty of perjury, that you are the copyright owner or are authorized to act on behalf of the owner of a copyright that is allegedly infringed. The Company's Copyright Agent can be reached through the address specified above.
- AMENDMENTS TO THE TERMS
- ACCOUNT AND SERVICE TERMINATION
At any time, the Company may block your access to Snackcharmers and/or temporarily or permanently limit, suspend or terminate your personal profile, for any reason, at its sole discretion, in addition to any other remedies that may be available to the Company under any applicable law. Such actions by the Company may be taken if the Company deems that you have breached any of these Terms in any manner.
Additionally, the Company may at any times, at its sole discretion, cease the operation of Snackcharmers or the Service or any part thereof, temporarily or permanently, without giving any prior notice. You agree and acknowledge that the Company does not assume any responsibility with respect to, or in connection with the termination of Snackcharmers's operation and loss of any data, including User Generated Content, as a result, as long as your pending reservation is handled properly.
25.1. These Terms do not, and shall not be construed to create any relationship, partnership, joint venture, employer-employee, agency, or franchisor-franchisee relationship between the parties hereto.
25.2. If any provision of this Terms is found to be unlawful, void, or for any reason unenforceable, then that provision will be deemed severable from this Terms and will not affect the validity and enforceability of any remaining provisions.
25.3. No waiver by either party of any breach or default hereunder will be deemed to be a waiver of any preceding or subsequent breach or default. Any heading, caption or section title contained herein is inserted only as a matter of convenience, and in no way defines or explains any section or provision hereof.
25.4. These Terms constitutes the entire terms and conditions between you and the Company relating to the subject matter herein and supersedes any and all prior or contemporaneous written or oral agreements or understandings between you and the Company.
For information, questions or notification of errors, please contact us at:
If you wish to speak to the founders, please drop a mail to leadership@Snackcharmers.com